Thank you very much for visiting Kevin Liang's fine art website. I hope you have enjoy the Kevin's art works. You can contact the artist directly at the following address: Kevin Liang 2645 Batchelder Street Brooklyn, NY 11235 Tel:(718) 743-8810 Fax:(718) 743-2131 Cell Phone: 718-809-8811 kevin@kevinliang.com Guarantee All items carry a 15-day money-back guarantee. If you have any return issues, please contact us via email at orders@kevinliang.com Shipping We ship by Priority Mail or UPS Ground. Shipping charges based on weight and destination. All items are insurance their list price value. If you received the damage package, please directly contact us. All prints are shipped in the tube, and the prints on canvas are shipped in box. Your order normally will be shipped within ten days. You will be notified by email, if the item is not available or in back order.